Selected Resources (general guides; see course-specific pages for more):
Online
Business Communication
American Communication
Association, Resources
Methods:
Hunter
Library -- drop-down menu, database by subject, business (you
can connect from off campus)
Research Methods,
American Communication Association
Research Methods,
Online Resources
Center for Social Research
Methods
Writing:
Sampson's
Tips for Writing a Research Paper
Research
Writing
UNC
Resources
Writing Resources
Writing Guides
(KU)
Audits:
Communication
Audit (PRSA)
Communications
Audit (Commercial)
Sampson's
comparison of audit questionnaires
Printed
Managerial Communication:
Argenti, P. A. (2003). Corporate communication (3rd ed.). Boston:
McGraw-Hill.
Clough, P., & Nutbrown, C. (2002). A student's guide to methodology:
Justifying inquiry. Thousand Oaks, CA: Sage.
Harvard. (1999). Harvard business review on effective communication.
Boston: Harvard Business School Press.
Hattersley, M. E., & McJannet, L. (2005). Management communication:
Principles and practice (2nd ed.). Boston: McGraw-Hill.
Hynes, G. E. (2005). Managerial communication: Strategies and applications
(3rd ed.). Boston: McGraw-Hill.
Jones, M. O. (1996). Studying organizational symbolism: What, how,
why? (Vol. 39). Thousand Oaks, CA: Sage.
Leedy, P. D., & Ormrod, J. E. (2000). Practical research: Planning
and design (7th ed.). Upper Saddle River, NJ: Prentice Hall.
O'Rourke, J. S. I. (2001). Management communication: A case-analysis
approach. Upper Saddle River, NJ: Prentice Hall.
Smeltzer, L. R., Leonard, J. D., & Hyner, G. E. (2002). Managerial
communication: Strategies and applications (2nd ed.). Boston: McGraw-Hill.
Sorenson, R., DeBord, G., & Ramirez, I. (2001). Business and
management communication: A guide book. Upper Saddle River, NJ: Prentice
Hall.
Timm, P. R., & DeTienne, K. B. (1995). Managerial communication:
A finger on the pulse. Englewood Cliffs, NJ: Prentice Hall.
Writing:
Truss, L. (2004). Eats, shoots and leaves: The zero tolerance approach
to punctuation.
Methods (especially communication audits):
Downs, C. W. (1988). Communication audits. Glenview, IL: Scott,
Foresman, & Company.
Downs, C. W., & Adrian, A. D. (2004). Assessing organizational
communication: Communication audits. New York: Guilford.
Frey, L. R., Botan, C. H., & Kreps, G. L. (2000). Investigating
communication: An introduction to research methods. Boston: Allyn &
Bacon.
Kopec, J. A. (1982). The communication audit. Public Relations Journal.38(5),
24-27.
Shelby, A. N., & Reinsch, Jr., N. L. (1996). The communication
audit: A framework for teaching management communication. Business Communication
Quarterly. 59(2), 95-108.
Values and Lifestyles
(VALS)
Myers-Briggs
Type Indicator (survey)
Myers-Briggs
Types explained