CIS605  Managerial Communication

Selected Resources (general guides; see course-specific pages for more):

Business Communication
American Communication Association, Resources

Hunter Library -- drop-down menu, database by subject, business (you can connect from off campus)
Research Methods, American Communication Association
Research Methods, Online Resources
Center for Social Research Methods

Sampson's Tips for Writing a Research Paper
Research Writing
UNC Resources
Writing Resources
Writing Guides (KU)

Communication Audit (PRSA)
Communications Audit (Commercial)
Sampson's comparison of audit questionnaires

Managerial Communication:
Argenti, P. A. (2003). Corporate communication (3rd ed.). Boston: McGraw-Hill.
Clough, P., & Nutbrown, C. (2002). A student's guide to methodology: Justifying inquiry. Thousand Oaks, CA: Sage.
Harvard. (1999). Harvard business review on effective communication. Boston: Harvard Business School Press.
Hattersley, M. E., & McJannet, L. (2005). Management communication: Principles and practice (2nd ed.). Boston: McGraw-Hill.
Hynes, G. E. (2005). Managerial communication: Strategies and applications (3rd ed.). Boston: McGraw-Hill.
Jones, M. O. (1996). Studying organizational symbolism: What, how, why? (Vol. 39). Thousand Oaks, CA: Sage.
Leedy, P. D., & Ormrod, J. E. (2000). Practical research: Planning and design (7th ed.). Upper Saddle River, NJ: Prentice Hall.
O'Rourke, J. S. I. (2001). Management communication: A case-analysis approach. Upper Saddle River, NJ: Prentice Hall.
Smeltzer, L. R., Leonard, J. D., & Hyner, G. E. (2002). Managerial communication: Strategies and applications (2nd ed.). Boston: McGraw-Hill.
Sorenson, R., DeBord, G., & Ramirez, I. (2001). Business and management communication: A guide book. Upper Saddle River, NJ: Prentice Hall.
Timm, P. R., & DeTienne, K. B. (1995). Managerial communication: A finger on the pulse. Englewood Cliffs, NJ: Prentice Hall.

Truss, L. (2004). Eats, shoots and leaves: The zero tolerance approach to punctuation.

Methods (especially communication audits):
Downs, C. W. (1988). Communication audits. Glenview, IL: Scott, Foresman, & Company.
Downs, C. W., & Adrian, A. D. (2004). Assessing organizational communication: Communication audits. New York: Guilford.
Frey, L. R., Botan, C. H., & Kreps, G. L. (2000). Investigating communication: An introduction to research methods. Boston: Allyn & Bacon.
Kopec, J. A. (1982). The communication audit. Public Relations Journal.38(5), 24-27.
Shelby, A. N., & Reinsch, Jr., N. L. (1996). The communication audit: A framework for teaching management communication. Business Communication Quarterly. 59(2), 95-108.

Other Links of Interest:
Time to Fix the SBA

Values and Lifestyles (VALS)
Myers-Briggs Type Indicator (survey)
Myers-Briggs Types explained

Gettysburg Address
Gettysburg Address on PowerPoint

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