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You will create part of a complete user's manual, focusing on safety issues and instructions.

Due Dates:

Draft Due for Peer Review: Thursday 3/10
Final Version Due: Tuesday 3/15

Overview

Write a set of instructions for some product or service with which you are familiar. The four most common types of instructions:

• Use - how does your audience use a product or a service
  • Ex: How to operate a device, software, machine, etc.
  • Ex: How to use a service like online drop/add
• Installation - how is the product installed or how do you initiate and begin use of the service
  • Ex: How to set up a machine for production
  • Ex: How to replace a lost CatCard
• Maintenance - how is the product or service maintained
  • Ex: How to update account information online
  • Ex: How to grease fittings in a machine
• Repair - how is the product or service repaired
  • Ex: How to file a grievance for an unwarranted charge on your charge card
  • Ex: How to rplace a worn or broken part in a machine

Focus on one aspect - this document should only be 3-6 pages long (including prefatory materials, so try to choose a process that can be explained in only a couple of pages. For example, rather than explaining how to repair a whole machine, explain how to repair one part of the machine or one type of malfunction.

Requirements

3-6 Pages, professionally formatted, including:

• Safety information (both a prefatory note and embedded safety warnings appropriately hilighted)
• Tools and Materials list, appropriately presented
• Instructions
  • Step by step instructions for the process
  • Written appropriately
    • use of imperative
    • appropriate detail
    • appropriate subordination of step
• Troubleshooting guide (separate page)
• At least two troubleshooting tips in table format
• Graphics - appropriate use of visuals throughout (especially safety visuals)

Examples

Good:

Air Pump Instruction Manual

Using Outlook Email

Fair:

WCU Transcript Request Service

Needs Work:

Illuminometer Manual

Before and After

Parents' Rights Manual
Before
After

Complete RF Calibration Manual (STudent example with my comments)

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